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How to restart IQOS 3 and IQOS 3 Multi when problems occur

Restarting IQOS 3 can fix some problems with switching on or charging your device, read a simple tutorial on how to do it.


A simple IQOS restart will help in most cases when the red LED control is flashing or when the IQOS is not charging properly. In the article you will find the IQOS 3 reset manual, for the older model IQOS 2.4 visit: 

How to reset IQOS for chagring problems when the red light flashes 

How to restart IQOS 3

This way of restarting applies to the latest IQOS 3 and IQOS Multi models.

  1. Press and hold the button on the charger, with the Multi press the heating button.
  2. After 8 seconds, all IQOS indicator lights go out.
  3. The restart is complete after all the lights are on again.

If the reset did not solve your problems, you could try to file a complaint (How to file a complaint IQOS), call the Customer Care Center, visit an IQOS Store, and for some countries just go to the nearest newsagents or tobacco. 

Tags: IQOS 3
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